Medical & Diagnostic Disclaimer

Important: Information on this website is not a substitute for medical advice, diagnosis or treatment.

Laboratory results

A laboratory result is one part of a clinical assessment. Results may need to be considered alongside symptoms, medical history, examination, medications and other investigations. Reference intervals vary and a normal result does not exclude every condition.

Health packages

Packages are screening/diagnostic starting points. They are not a guarantee of disease detection and may not be suitable for every individual. A clinician may recommend different or additional testing.

Genetic testing

Genetic testing is not by itself a diagnosis or a guarantee of disease risk. Clinical interpretation and genetic counselling may be appropriate. Pharmacogenomic information should be discussed with the prescribing clinician before changing medication.

Home collection

Home collection is subject to service area, test requirements, sample conditions and appointment availability.

Emergency care

Do not use this website, WhatsApp or routine diagnostic booking as a substitute for emergency care. Seek immediate medical attention for urgent or critical symptoms.